Accessibility Statement

Data efectivă 28.06.2025

This statement aims to inform our users about the accessibility of our services. It applies to the parts of our websites and mobile applications that fall under the European Accessibility Act and respective national implementing laws.

About Autoscout24

AutoScout24 is Europe's largest online car marketplace. We offer private customers and dealers the opportunity to sell and buy used and new vehicles on our websites and mobile applications. In addition to the vehicle offers, users can find leasing and financing offers, as well as comprehensive car-related information and advice.

You can view other users' vehicle offers on our platforms at any time. To contact a provider, you can call them at the provided number or send them a WhatsApp message. To contact a provider by email, you must provide your first and last name, as well as your email address. To create your own vehicle offer, you must register with an email address and password.

Accessibility at AutoScout24

At AutoScout24 we are committed to accessibility, diversity and inclusion. As part of this commitment, we are working to ensure that our digital offerings are accessible to everyone, regardless of ability.

Accessibility measures

We have taken the following measures to ensure the accessibility of our services:

  • Understandable design: Our user interface uses clear and simple language and avoids unnecessary complexity.
  • Simple navigation: We use logical layouts with consistent headings, landmarks, and menus.
  • Keyboard accessibility: Our services are navigable with a keyboard and work seamlessly with assistive technologies.
  • Screen reader compatibility: Our services are compatible with all major screen readers.
  • Multimedia alternatives: We provide captions, transcripts, and alternative text for visual and multimedia content.
  • High contrast and zoom functionality: Adjustable contrast and text scaling allow users to customize the interface to their needs.

We are constantly working to improve the accessibility of our services. We achieve this through:
  • Ongoing accessibility training: Our team receives regular accessibility training to ensure that employees have the necessary knowledge and skills to make our services inclusive.
  • Regular testing: We continuously review our services through manual and automated testing using dedicated tools and involvement of external accessibility experts.

Compliance with applicable standards

We are committed to complying with applicable accessibility standards and regulations, such as the European Accessibility Act and other relevant web accessibility laws.

In doing so, we particularly adhere to the W3C Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards.

Feedback and Contact information

We look forward to your feedback. If you have questions or encountered barriers with our digital offerings, please contact us:

Email: info@autoscout24.de

Responsible market surveillance authority:

MLBF
c/o Ministerium für Arbeit, Soziales, Gesundheit und Gleichstellung Sachsen-Anhalt
Postfach 39 11 55
39135 Magdeburg

Tel: 0391 567 6970
E-Mail: MLBF@ms.sachsen-anhalt.de